Get answers to some of our most commonly asked questions about cooking oil recycling.
- How do I sign up?
Use the form to the right or call 800-447-3794 to set up a consultation with an account representative.
- How does cooking oil recycling work?
After an account representative meets with you to assess your needs, we will provide you with a clean, durable storage container to store used cooking oil, and arrange a collection schedule for you. After each collection, we will record the amount of useable oil, which is usually about 80% of the total volume collected. Any rebates will be issued based on that amount.
- How much does it cost?
There is no cost for cooking oil recycling service.
- What do you do with the oil you collect?
Every drop of oil we collect is turned into ultra-low carbon biodiesel at one of our state-of-the-art production facilities. In general, oil collected in the Pacific Northwest is taken to our plant in Salem, OR, while oil collected in California is taken to our facility in Bakersfield, CA. The resulting biodiesel is then distributed throughout the region to provide sustainable fuel for vehicles, machinery, farms, boilers and more.
- My container is full and I need to change my fryer. What should I do?
Call or email customer service for a pickup and store additional oil in buckets or cubes that the oil originally comes in, next to our container. Make sure to notify customer service of the additional oil so we can notify the driver.
- Can I get my oil picked up more frequently?
Frequencies are set based on your historical oil production and the size of your container. We understand that oil production can increase based on a variety of factors. If you find your container is filling up more frequently than usual, let us know and we'll adjust the schedule.
- Can you also pump out my grease trap?
Yes! We offer grease trap cleaning service in many areas. This is a separate separate service, and pricing can vary. Please contact customer service for additional information.