FAQs

Please fill out the sign up form or call 800-447-3794 to speak with one of our Account Managers.

After an Account Representative meets with you to assess your needs, we will provide you with a clean, durable storage container to store used cooking oil, and arrange a collection schedule for you. After each collection, we will record the amount of useable oil, which is usually the majority of the total volume collected. Any rebates will be issued based on that amount depending on your volume.

There is NO COST for used cooking oil recycling service!

Pricing for grease trap service varies on the size, location and condition of your trap. Please contact us or call 800-447-3794 to arrange a consultation with one of our Account Managers.

99% of the grease trap material we pump is taken to anaerobic digesters, where it is turned into clean energy for heating and power. The remainder is processed at our licensed facilities and treated according to local environmental regulations. No grease trap material is ever put down the drain.

Cleaning frequency will vary depending on the size of your trap and the amount of grease used in your kitchen. Most cities require traps be cleaned frequently enough to maintain less than a specified level of FOG (fats, oils and greases) accumulation. This usually results in cleaning at least once per quarter, and sometimes more frequently. Our Account Managers can help you determine an appropriate cleaning frequency.

Yes! We offer FREE used cooking oil recycling service. Please contact customer service to get started.

Every drop of oil we collect is turned into renewable fuel at one of our state-of-the-art production facilities. The resulting fuel is then distributed throughout the region to provide sustainable fuel for vehicles, aircrafts, and more.

Call or email customer service for a pickup and store additional oil in buckets or cubes that the cooking oil originally comes in, next to our container. Make sure to notify customer service of the additional oil so we can notify the driver.

Frequencies are set based on your historical oil production and the size of your container. We understand that cooking oil production can increase based on a variety of factors. If you find your container is filling up more frequently than usual, let us know and we’ll adjust the schedule.

Yes! We offer grease trap cleaning service in many areas. This is a separate separate service, and pricing can vary. Please contact customer service for additional information.